❓ Frequently Asked Questions
Answers to all your questions at l344
Find detailed guides here on account verification, deposits, mobile play, and live dealer games.
You may have many questions before or while playing on the l344 platform. This page has been created to provide honest and detailed answers to all of them. From account verification and depositing via bKash to using the site on mobile and joining a live dealer table — everything is explained in plain language. If you cannot find an answer to your question here, you will find contact details in the support section below.
Frequently Asked Questions
Account Verification
l344 typically requests verification before your first significant withdrawal or if any unusual activity is noticed on your account. This is a standard process to keep your account secure. Having your documents ready in advance speeds things up and avoids any delay when withdrawing your winnings.
You can submit a National ID (NID), passport, or driving licence for verification at l344. The photo of your document must be clear and all four corners must be fully visible. NID is the most commonly used and fastest-processed option. When taking the photo, make sure the lighting is good so no part of the document is unclear.
Yes, completely. l344 uses SSL encryption to keep all your personal information and documents secure. They are stored only for the purpose of identity verification and are never shared with any third party. You can visit our Privacy Policy page for more details.
A rejected verification is usually caused by poor image quality or a name mismatch. Contact support via live chat or email — they will let you know what needs to be corrected. Once you resubmit with the correct documents, the process will get underway.
Verification is primarily for your own protection. It ensures that no one else can access your account or make withdrawals. It also keeps the platform safe and fair — confirming that every player is playing under their real identity. Once verified, you do not need to go through it again.
Playing on Mobile
Yes, l344 is fully optimised for mobile browsers. The site runs smoothly on any modern browser including Chrome, Firefox, or Samsung Internet. The layout adjusts automatically to your screen size, so you get the full experience without needing to download a separate app.
First, clear your browser's cache and cookies. In Chrome, you can do this from Settings > Privacy > Clear browsing data. Then reload the page. This resolves the issue in most cases. If your network signal is weak, try connecting to Wi-Fi.
Absolutely. Open l344.lat in Chrome, then select "Add to Home screen" from the browser menu. After that, you can access the site directly from your phone's home screen just like an app — no need to type the URL.
l344 runs well on modern smartphones and tablets on both Android and iOS. It works on older phones too, but for a better experience it is recommended to have at least Android 9 or iOS 13. Keeping your browser updated makes game loading faster.
If the connection drops, the game will attempt to resume from where it left off. After reconnecting, log in to the site to see the current state of your game. If any round is left unresolved, let the support team know and they will check the session log and assist you.
Deposits
You can deposit at l344 through three mobile wallets: bKash, Nagad, and Rocket. Rocket is Dutch-Bangla Bank's mobile wallet. All three methods are the most popular in Bangladesh and offer instant payment.
After logging in to l344, go to the Cashier section and select bKash. Enter the amount and make the payment to the bKash number shown. Once the payment is complete, submit the transaction ID. Your account balance will be credited shortly after.
The minimum deposit is the same for every payment method — ৳200. Whether you use bKash, Nagad, or Rocket, depositing at least ৳200 activates your account and you can start accessing bonuses and games.
First, check the transaction SMS or history on your bKash / Nagad / Rocket to confirm the payment was completed. If it was completed but the balance has not appeared, contact live chat immediately with the transaction ID. The support team will verify and resolve it promptly.
l344 does not charge any deposit fee. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply their usual send money or payment charge — that follows the wallet's own policy. It is worth checking your wallet's fee policy before depositing.
Live Dealer Games
Yes, l344's live casino is fully mobile-friendly. Live tables from various providers including Evolution Gaming and Ezugi run smoothly in a mobile browser. A stable internet connection is all you need for good-quality live video streaming.
Bet limits vary across different live tables. Some tables are available with lower limits suited to newer players, while higher-limit tables are also available for more experienced players. The set limits for each table are displayed on screen before you enter.
In Baccarat, players can place a bet on three outcomes: Player, Banker, or Tie. The dealer deals two cards to each side and the one whose points are closest to 9 wins. If a card total exceeds 10, the first digit is dropped — for example, 15 counts as 5. It is a straightforward but exciting live casino game.
Yes, both games are available in l344's live casino section. Teen Patti is a 3-card game where the player and dealer compare cards — the best hand wins. Andar Bahar is simpler: a joker card is shown and players bet on whether the next card of the same value will fall on the Andar (left) or Bahar (right) side. Both are extremely popular across the Indian subcontinent.
l344's live dealer games are operated through recognised game providers including Evolution Gaming and Ezugi. These providers undergo regular audits to ensure fair play. You can verify every deal yourself by watching the real-time video stream.
Have more questions?
Our support team is ready to help you in both Bengali and English, 24 hours a day, 7 days a week.